Refund Policy
Effective Date: August 25, 2026
This policy explains how SeedSong AI treats completed subscription and credit-pack payments, future renewals, task failures, and reported billing mistakes.
1. Completed payments
Unless applicable law requires otherwise, completed subscription charges, renewals, and one-time credit-pack purchases are final and non-refundable. Review the billing interval, price, and included credits before confirming checkout.
2. Stopping renewal
Cancel a subscription before its renewal date to prevent the next charge. After cancellation, paid access normally continues until the current billing period ends. Cancellation does not reverse an initial or renewal payment that already completed.
3. Unused song credits
An unused or partially used credit balance does not, by itself, qualify a purchase for a cash refund. One-time pack credits currently remain in the account until consumed and do not create or upgrade a subscription tier.
4. Failed tool requests
If our platform records a paid song or editing task as failed because of an eligible technical error, the deducted credits are restored automatically or after review. Restored credits let you try again and are separate from a reversal of the card payment used to obtain them.
5. Duplicate, incorrect, or unauthorized charges
Contact us promptly if a charge appears twice, differs from the checkout amount, or was not authorized. Include the account email, receipt or transaction identifier, charge date, and a brief explanation. Never send a full card number or security code.
6. Non-excludable rights
Nothing in this policy removes a cancellation, refund, defect remedy, or other consumer right that applicable law does not allow us to exclude. Identify the transaction and the legal basis for a statutory request so it can be reviewed correctly.
7. Billing support
Send refund and billing questions to the support email below. We may request reasonable verification before discussing an account or transaction.